Customer Support
We Listen, Then Collaborate to Deliver Customized Solutions
At SolvChem®, we are committed to growing as a company focused on customer success. Our goal is to build our business from the outside in, understanding our customers’ needs first.
A Customer-Success Focused Business Model
Here are two ways in which we foster that next level of communication and promote a customer-focused business model:
- Through research and customer interaction, we seek to understand the needs of our customers’ end customers.
- Internal Customer Intimacy Approach (“C.I.A.”) awards are given each month to nominated
employees who have demonstrated exceptional follow-through and a commitment to going above and beyond a customer’s needs.
Why Work with SolvChem®?
SolvChem® is dedicated to delivering value that drives customer success. The bottom line is that we are experts in customer service, providing a personalized support service that offers current and potential customers prompt solutions and results to any and all inquiries and issues.
Your Trusted Chemical Distribution Partner
